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Shipping

All packages are prepared every Sunday and are mailed through USPS First-Class (unless otherwise stated in listing) within 24 hours of the shipping labels being created. If you are ordering a gift for someone, please place gift orders two weeks in advance to ensure delivery by date needed.

Shipping Out of Country

  • Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
  • Due to shipping being so high, we currently only ship within the United States and Canada. If you live outside of these countries, please send us a message of what you would like to purchase and we can calculate the shipping for you.

Recycled Materials

We're all about recycling and going green here at MoonhowlerPress. We reuse shipping materials whenever we possibly can and encourage our customers to recycle.


Returns & Exchanges

I gladly accept returns and exchanges if sizing is wrong or product is damaged. You must contact me within 3 days of delivery and item(s) must be shipped back within 14 days of delivery. (Buyers are responsible for return shipping costs.)

If you'd wish to cancel your order a request must be submitted within 12 hours of purchase. If you have any questions regarding your order or need to cancel, plus submit a form below.

Because of the nature of these items, unless they arrive damaged or defective, the following items can't be returned or exchanged:

  • Custom or personalized orders
  • Digital files/downloads
  • Clothing that has already been worn
  • Intimate items (for health/hygiene reasons)
  • Items on sale

FAQs

Do you gift wrap any order?

We currently do not offer gift wrapping but we will try our best to make your package look extra presentable! We will gladly write a small note on your behalf to the gift recipient so just leave it in the notes of your order or send us a message as soon as the order is placed.

Are there any specific care instructions for washing apparel?

T-shirts and tank tops can be machine washed in cold water with your regular laundry. If you want to preserve it longer, handwashing is recommended by not necessary. Our very first shirt is 5 years old and the image is still going strong!

Why was my order cancelled?

We cancel orders upon request within 12 hours of ordering. But if you did not request to cancel your order, there may have been some missing information with the order and we have not received a reply within 7 days of us contacting you through through e-mail.

 

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